Our Care Model

Journey Home Hospice meets and exceeds the standards of care set by Hospice Palliative Care Ontario (HPCO) for residential hospices. Our interdisciplinary care team includes:

  • Registered Nurses 24/7
  • Registered Practical Nurses 24/7
  • Personal Support Workers (PSWs) 24/7
  • Social Workers
  • Complementary Therapists
  • Spiritual Care Providers
  • Volunteers Services
  • 24/7 access to physician support
  • Enhanced training for all staff and volunteers in trauma-informed, culturally safe, and harm-reducing approaches to care designed to meet the needs of our patient population.

Our holistic patient-centred model combines best practices in chronic disease management and palliative care with low-barrier services that are both flexible and respectful. We are dedicated to addressing the social determinants for health within our hospice setting for all our patients.

Creating a welcoming space

We are committed to creating a welcoming and safe environment for patients of Journey Home Hospice, and their family and friends. We use a person-centred approach, inviting patients and their loved ones to share their individual stories and life care goals as part of the care planning process.  Additionally, we embrace a community development approach that engages people with lived experience to create an inclusive space that reflects the unique needs and journeys of our patients.